Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery We ship to addresses within the United States. Delivery typically takes 3–5 business days after your order has been processed.

Shipping rates are calculated at checkout based on your order weight and destination.

Free Shipping We offer free shipping on qualifying orders above a set order value. The free shipping threshold will be displayed at checkout when applicable.

Digital Products Digital and downloadable products are delivered electronically and are not subject to shipping charges or delivery timeframes.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Shipments If your order hasn't arrived within the expected timeframe, please contact us at prometheanproductions42@gmail.com so we can investigate with the carrier.